Account Management Learning Pathway
This learning pathway will provide you with guided education around your role as an Account Manager responsible for existing client management and growth at your MSP.
Account Manager Learning Pathway
This learning pathway is designed for individuals who are responsible for retaining and growing existing MSP clients. If you're in that role, this section is for you!
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Skills based training on Account Management, Sales Discovery, and Referral Generation to maximize your efficacy
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AI Feedback and coaching tools to help you improve over time via immediate feedback
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Templates, documents, and other material you can use to help supercharge your client growth
Your Learning Pathway
Here are the courses hand selected for your role
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All Products
Start Here First
CourseNot sure where to get started with the MSP Sales Process? Start right here!
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All Products
Introduction to Managed Services
CourseLearn the basics of Managed IT Services in this beginner's course. Understand what managed services are, how they work, and their benefits for modern businesses. Perfect for new sales reps or sales reps who are new to MSP sales.
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All Products
MSP Technology Crash Course
CourseThe MSP Technology Crash Course is intended for non-technical employees of an MSP, including new sales team members. It will explain how an MSP works, the tools they use, and the value they bring to their clients.
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Sales 101 Material REFERENCE
CourseWelcome to Fox and Crow Group's Sales 101 Course, designed for entry-level sales reps new to the MSP industry. This foundational course will equip you with the essential sales skills and knowledge needed to succeed in the MSP sector.
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Account Management
CourseLearn how to build and manage an effective account management team to enhance client satisfaction and drive business growth. Gain expert insights, proven strategies, and essential tools to build a team that excels in client relationship management.
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Lead with Discovery
CourseThe Fox and Crow MSP Sales Discovery course goes through best practices on how to run an effective sales discovery meeting for a Managed I.T. Services opportunity.
