Course curriculum

    1. What is an Up Front Agreement

    2. When to use a UFA

    3. Templates for UFAs

    4. Practicing UFA Delivery

    5. Stacking the Next Step

    6. Navigating Pushback on UFAs

    1. Common Mistakes with UFAs

    2. Email Recaps equal UFA Reinforcement

    3. UFA Variations by Persona

    4. When they don't honor the UFA

About this course

  • Free
  • 10 lessons
  • 0.5 hours of video content

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